Refund Policy

Refund Policy

At Kanyra, we process refunds promptly once your return is approved. Please review our refund guidelines below.

Refund Timeline

Refunds are processed within 7-10 business days after we receive and inspect your returned item.

Refund Method

  • Online Payments: Refunded to the original payment method (credit/debit card, UPI, net banking, wallet)
  • Cash on Delivery (COD): Refunded via bank transfer (please provide your bank details)

Refund Amount

  • Full product price will be refunded for eligible returns
  • Original shipping charges are non-refundable (unless the item is defective or incorrect)
  • COD charges (₹99) are non-refundable

Partial Refunds

Partial refunds may be issued in cases where:

  • Item shows signs of wear or damage not caused by manufacturing defect
  • Item is returned without original packaging or tags
  • Return is initiated after the eligible return window

Refund for Defective Items

If you receive a defective or damaged item:

  • Contact us immediately with photos of the defect
  • We'll arrange free return pickup
  • Full refund including shipping charges will be processed
  • Alternatively, we can offer a replacement at no extra cost

Refund Status

Once your refund is processed, you'll receive a confirmation email. Please allow 5-7 business days for the amount to reflect in your account, depending on your bank or payment provider.

Need Help?

For refund-related queries, contact us at support@kanyrastudio.com