Refund Policy
Refund Policy
At Kanyra, we process refunds promptly once your return is approved. Please review our refund guidelines below.
Refund Timeline
Refunds are processed within 7-10 business days after we receive and inspect your returned item.
Refund Method
- Online Payments: Refunded to the original payment method (credit/debit card, UPI, net banking, wallet)
- Cash on Delivery (COD): Refunded via bank transfer (please provide your bank details)
Refund Amount
- Full product price will be refunded for eligible returns
- Original shipping charges are non-refundable (unless the item is defective or incorrect)
- COD charges (₹99) are non-refundable
Partial Refunds
Partial refunds may be issued in cases where:
- Item shows signs of wear or damage not caused by manufacturing defect
- Item is returned without original packaging or tags
- Return is initiated after the eligible return window
Refund for Defective Items
If you receive a defective or damaged item:
- Contact us immediately with photos of the defect
- We'll arrange free return pickup
- Full refund including shipping charges will be processed
- Alternatively, we can offer a replacement at no extra cost
Refund Status
Once your refund is processed, you'll receive a confirmation email. Please allow 5-7 business days for the amount to reflect in your account, depending on your bank or payment provider.
Need Help?
For refund-related queries, contact us at support@kanyrastudio.com